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FAQ

How do you source your coffee beans?

Our coffee comes from our own farms in the Dominican Republic. We grow the coffee ourselves, giving us a direct connection to its origin and the work behind every harvest.

How should I store my coffee to keep it fresh?

To keep your coffee fresh, store it in an airtight container in a cool, dark place. Avoid storing coffee in the fridge or freezer, as moisture can affect the flavor. For the best taste, we recommend using your coffee within two weeks of opening.

Do you offer ground coffee or just whole beans?

We offer both whole beans and pre-ground coffee. While we recommend whole beans for the freshest cup, we also grind our coffee to order, so you can enjoy a convenient option without sacrificing flavor.

Shipping questions

Do you ship internationally?

At this time, we ship only within the United States and do not offer international delivery. We appreciate the interest in Don Alfredo Coffee from coffee lovers around the world. If our shipping destinations change, we’ll share the news on our website.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive an email with tracking information. You can use this to follow your coffee’s journey and know exactly when to expect it at your door.

Returns questions

What’s your return policy?

At Don Alfredo Coffee, we take pride in the quality and freshness of our coffee. Due to the perishable nature of our products, we do not accept returns or offer refunds on coffee purchases.

However, if your order arrives damaged or defective, we’re happy to assist with a replacement. Please contact us at info@donalfredocoffee.com within 7 days of delivery, including your order number and photos of the issue.

Your satisfaction is important to us, and we’re committed to making things right!

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Get in touch

Have questions? Get in touch with us at any time.